In the San Antonio metro area contact us at 210-825-8180 and same day arrangements can be made for us to pick up your media.
Outside San Antonio?
We can provide you personalized services while recovering your data.
We are only a phone call away to answer your questions!

Please complete the form below
to start the process for us to
recover data from the media you mail us or that we pick up.

Instructions for Mailing Media for Data Recovery
1) Complete the online form below.
2) Print this form prior to submitting form to us.
3) Click the "Submit Form" button to send us a copy.
4) We will then contact you with a Shipment Authorization # (SA#).
5) Sign and date your printed form, with your SA# and insert it with your drive for shipment to us.
6) Please follow our shipping instructions at bottom of page.
7) Drives mailed to us without an SA# or submission form will delay your data recovery.
Contact Information  * Required Fields
Contact Name: *  
Business Name If Applicable:  
Address 1:  
Address 2:  
City:      State:    Zip Code:  
Daytime Phone: *    2nd Phone:
Email Address:  *   How Did You Hear Of Us:
Data Recovery Information
We will contact you with Shipment Authorization immediately
Windows Starting Problem?
Is The Drive Seen By BIOS?
Is The Drive Seen By The OS?
Does The Drive Make Noise? Other Noise Description:
Hard Drive Removed from PC
Data Recovery Type:
Media Type:  Media Manufacturer:
Model and Size Of Media:
Serial Number If Available:
Operating System: File System If Known:
User Name or Admin Login Password:    
File Compression If Yes, Describe:  
# Of Partitions or Volumes
Is Drive Under Warranty
Would You Like Drive Returned? ($20.00 shipping charge if mailed)
after 30 days drive will be disposed.
Can We Break The Drive
Seals If Necessary?
Level Of Service
Media Processing
Return Recovered Data On:
Amount of Data to Be Recovered

What Are The Files Or Folders That Need To Be Recovered?

Please Provide Details As To The Events Prior To Media Failure:

What Remedies Have Been Attempted To Recover Data?

Questions, Comments, Additional Information?


Terms, Conditions and Authorization
Client processing this form is the legal owner or has a legitimate right to act on behalf of the media owner to authorize a data recovery on media being provided to *  
Client agrees to pay in full upon successful completion of services rendered by, prior to release of data (whether shipped or picked up)  Alternate payment arrangements may be made prior to recovery.  All shipping charges are the responsibility of the customer regardless if the data is recovered or not. *  
Client authorizes the employees and agents of, to perform data recovery processes required to recover data from this media and or equipment. * assumes no liability for any claims regarding the physical functioning of media and or equipment nor the condition or existence of data on storage media supplied before, during or after our service. * shall not be responsible if the media warranty is voided due to any action we take performing our services. *  
Any property left with unclaimed for 30 days, will be disposed. *  

x__________________________________      ______________________
     Your Signature On Printed Copy                              Date                

Shipping Instructions:

1) Wrap media in anti-static bubble wrap.
2) Place media in a box that is twice the size of the media with packing peanuts and or bubble wrap.

3) Include a copy of your signed authorization form along with your SA#
4) Seal box securely and send via a carrier that will provide proof of delivery. 
(Fed Ex, UPS, Airborne, US Priority Mail, DHL)
5) If you would like original media sent back to you please enclose a check to for $20.00.




Copyright 2010 []. All rights reserved.
Revised: 01/07/10.